FAQ

MA Trucks is the expert in transporting vehicles from anywhere to everywhere with a strong focus on meeting client delivery needs. This attention to detail and superior service has made us the largest automotive transport company in the U.A.E. MA Trucks helps to minimize risk through our qualified carrier network, leverage technology and optimize service delivering convenience to our clients.

There are several ways to place an order for transportation: 1) by calling us at 052 8444177, speaking with your MA Trucks Co-ordinator, 2) sending an e-mail to info@matrk.com, 3) online via one of our online booking platforms.

Weather, traffic, road conditions and other unforeseen factors make guaranteeing the delivery date impossible for all transportation companies, however, during the order process, we will provide you with a firm delivery estimate. One thing MA Trucks can guarantee is that our team will be working very diligently to make sure your vehicle is delivered within the specified time they quote you as well as keep you informed every step of the way.

Yes! We can share it with you upon request. You might need it for your permit application.

Yes, they have undergone intensive manual handling and safety training. We also make sure they are well-documented and have the right paper work required as per local regulations.

Yes.

covered/uncovered or flatbed trucks as per your requirements.

Yes! You’ll see them wearing the MA transport light blue shirt with dark blue collars t-shirts and sea blue trouser.

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Yes!

You can book 24 hours before for your particular job and you can cancel your booking before truck and driver assigned to your particular job. There no cancellation charges if you cancelled the booking before driver and truck assigned, otherwise need to pay some percentage of agreed amount, contact with customer services.